Privacy Policy

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Privacy Policy — Little Coven Co
Effective Date: January 17, 2026
Last Updated: January 17, 2026

This Privacy Policy describes how Little Coven Co (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from Thelittlecoven.com (the “Site”).

When you visit the Site, we may collect:

A. Device Information

• Browser type, IP address, time zone, and device identifiers
   
• Pages viewed, referring/exit pages, and clickstream data
   
• Cookies and similar technologies (see “Cookies” below)
   

B. Order & Contact Information

• Name, billing/shipping address, email address, and phone number
   
• Payment confirmation details (we do not store full card numbers)
   
• Items purchased, order notes, and communications with us
   

C. Marketing & Communications

• Email address and preferences if you opt into marketing
   
• Messages you send to us (contact forms, emails, DMs)
   

We use your information to:

• Process and fulfill orders, payments, shipping, and returns
   
• Communicate with you about your order and respond to customer support requests
   
• Screen orders for fraud or security issues
   
• Improve the Site (analytics, troubleshooting, and performance)
   
• Send marketing messages (only if you opt in; you can opt out anytime)
   

We use cookies (and similar tools like pixels) to:

• Remember your preferences
   
• Keep your cart working properly
   
• Analyze traffic and improve performance
   

You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

We may share personal information with trusted third parties to run our business, such as:

• Payment processors (to process transactions)
   
• Shipping carriers (to deliver your order)
   
• Ecommerce/hosting platforms (to host the Site and manage orders)
   
• Analytics providers (to understand site traffic and performance)
   
• Email/SMS providers (only if you opt into marketing)
   

We may also share information if required by law, regulation, subpoena, or to protect our rights.

Payments are processed by third-party providers. We do not store complete payment card information on our servers. Your payment data is handled according to your payment provider’s privacy and security practices.

Email marketing: You can unsubscribe using the link in any marketing email or by contacting us.
Your information: You may request access to, correction of, or deletion of your personal information (subject to legal and operational requirements such as tax and recordkeeping).

We keep order information for our records unless and until you ask us to delete it, except where we are required to keep it for legal, tax, or fraud-prevention purposes.

The Site is not intended for children under 13 (or under 16 in certain locations). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online transmission is 100% secure.

If you access the Site outside the United States, you understand your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

We may update this policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a new “Last Updated” date.

For privacy questions or requests, contact:
Little Coven Co
Email: Support@thelittlecoven.com